Portfolio > Verizon > Usability Study* I produced and conducted a 3-day usability test of Verizon's FiOS and High Speed Internet 'learn' pages--wrote the test script, recruited 8 testers online, facilitated and led the tests in Boston. The screenshot below is a sample slide from my final report (April, 2009), showing results and recommendations (red font) for the Internet entry ("category") page. * Screenshot taken from report produced April, 2009 - all text and graphic now obsolete, invalid.
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